Usb Device Not Recognized Windows 8.1

I have a recording device, a yamaha Pocketrak w24 with built-in storage. On my old laptop (Windows 7 64 bit) I had no problem hooking it up to the computer and downloading all files. On my new windows 8.1 it fails to show up in the explorer. The device says it's connected to the computer, but it's nowhere to be found by my OS.

Device

USB devices are an absolute must and “USB device not recognized” notion just makes us desperate. We will utilize this article to give you the best probable solutions as to how to fix “USB device not recognized” issue in Windows 8.1. Probably the simplest of all solutions is to unplug the USB Device and replug it again. Many times when we insert USB drives into the USB port Windows shows up a message that USB is not recognized by Windows 7 or even Windows 8.1 as it has malfunctioned.

Usb Device Not Recognized Windows 8.1

I tried finding a driver for it, but apart from some fishy sites that ask me to install a 'driver scanner and updater' of dubious nature, I find nothing. Tried scanning for new devices, but still nothing shows up. Tried all USB ports, restarting my laptop, nothing works.

If I look in the device manager, it's not visible either (neither under disk drives nor under USB controllers).

Is there a way to tell Windows 8 where the device is and how it's working?

UPDATE : I reinstalled all USB drivers, but no succes.I uninstalled all USB mass storage device drivers (also the hidden ones), to no avail.I use USBview to check what's going on, and I get a warning that is not showing up in my device manager :

DeviceGeneralFailure at Loc1f. I get some other warnings saying 'PIP not found'.

Apparently my machine is set up with some internal USB hubs and the bluetooth device attached to it somewhere. I attached a screenshot of USBView. If anybody can tell me what's going wrong here, please enlighten me.

PS: The USB input device is my mouse. For the rest nothing is attached to any visible USB port.

Joris Meys
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Usb Device Not Recognized Windows 8.1 Code 43

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